|What You See May Not Be What You Get|
|Few have strength of reason to overrule the perceptions of sense, and yet fewer have curiosity or benevolence to struggle long against the first impression: He who therefore fails to please in his salutation and address is at once rejected, and never obtains an opportunity of showing his latest excellences or essential qualities. – Samuel Johnson First impressions are not fair and that first glance does not give you an accurate portrait of the real, complex person, nevertheless, people often judge us by those fleeting impressions. Since that first impression is made in as little as seven seconds, just walking through the door can prompt someone to immediately want to know you and your products or service better…or excuse themselves and move on. Experts look the part, take care of the details associated with a professional appearance, manner and how well they communicate.
Personal charisma, just like technical skills, can play a large role in showing that we are confident as an “expert.” This can be developed over time and with practice. Most importantly, however, is that we thoroughly “know our stuff” and can share it with enthusiasm by:
1. Demonstrating a high energy level, which its infectious and makes people want to be around you.
2. Exhibiting a professional appearance. If you “appear” organized and well put together, they will usually assume that your business is as well.
3. Being well spoken. Check your speech patterns, tone of voice, enthusiasm, and strength of your delivery. Ask a couple close friends or associates how you can improve.
4. Accepting compliments and kudos graciously. When you turn away a compliment, you are essentially saying that the person giving the compliment is mistaken and that you don’t deserve it.
5. Smiling with a confident demeanor and erect posture that says you are someone people can feel comfortable doing business with.